Scanning Documents With Neat

Neat’s Scanner Legacy

Over the past several years, the advancement of smartphones, digital receipts and email-based documents has changed the way in which small businesses receive and manage their financial documents. In response, we created cloud software that can be connected to virtually any device.  With this improved functionality, we decided to stop manufacturing or selling Neat scanners in 2017. However, you can still connect our software to any Neat or TWAIN complaint 3rd-party scanner.

Connecting Your Scanner To Neat

Use the Neat Scan Utility to connect any Neat Scanner or other TWAIN compliant 3rd party scanner to Neat.

How Do I Get Started?

First, you’ll need to install the Neat Scan Utility, a free desktop utility that will connect Neat to any TWAIN compliant scanner. You can download drivers for both Windows and Macs.

How Do I Use The Neat Scan Utility?

  1. To scan, first connect a scanner to your computer.
  2. Use the scanner drop down, to select your connected scanner.
  3. Set your scan settings.
  4. Once your scan settings are set, click the Scan button.

Use the quick start guide below for more details or visit our support site for a list of FAQs and detailed instructions on how to scan and edit files.

Certified Hardware Partners

Neat works with any TWAIN compliant scanner, which includes most scanners on the market today. Additionally, Neat works with most major manufacturers to ensure their devices work seamlessly with Neat’s software. Connecting these devices is covered as part of our standard support plans. Click on a model below for instructions on connecting your scanner to Neat.

Brand

Model

Specs

Links

  • Single sided scanning
  • 11.5 pages per minute (ppm)
  • Single sheet at a time
  • Mac and Windows
Connect to Neat >
  • Single sided scanning
  • 8 ppm
  • Single sheet at a time
  • Mac and Windows
Connect to Neat >
  • Double sided scanning
  • 8 ppm
  • Single sheet at a time
  • Windows Only
Connect to Neat >
  • Double sided scanning
  • 8 ppm
  • Single sheet at a time
  • Windows Only
Connect to Neat >

Brand

Model

Specs

Links

  • Double sided
  • 15 ppm
  • 20 sheet capacity
  • Windows Only
  • Use coupon code CANONNEAT19 for a 25% discount and FREE 2-day shipping.
Connect to Neat >
  • Double sided
  • 12 ppm
  • 10 sheet capacity
  • Mac and Windows
Connect to Neat >
  • Double sided
  • 18 ppm
  • 30 sheet capacity
  • Mac and Windows
Connect to Neat >
  • Double sided
  • 8 ppm
  • 20 sheet capacity
  • Windows Only
Connect to Neat >

Brand

Model

Specs

Links

  • Double sided
  • 20 ppm
  • 50 sheet capacity
  • Windows Only
Connect to Neat >
  • Double sided
  • 25 ppm
  • 30 sheet capacity
  • Windows Only
  • Use coupon code CANONNEAT19 for a 25% discount and FREE 2-day shipping.
Connect to Neat >
  • Double sided
  • 20 ppm
  • 50 sheet capacity
  • Windows Only
Connect to Neat >
  • Double sided
  • 30 ppm
  • 50 sheet capacity
  • Windows Only
Connect to Neat >
  • Double sided
  • 25 ppm
  • 50 sheet capacity
  • Mac and Windows
Connect to Neat >
  • Double sided
  • 30 ppm
  • 50 sheet capacity
  • Mac and Windows
Connect to Neat >

Brand

Model

Specs

Links

  • Double sided
  • 45 ppm
  • 75 sheet capacity
  • Windows Only
Connect to Neat >
  • Double sided
  • 60 ppm
  • 75 sheet capacity
  • Windows Only
Connect to Neat >
  • Double sided
  • 65 ppm
  • 100 sheet capacity
  • Windows Only
  • Double sided
  • 45 ppm
  • 100 sheet capacity
  • Windows Only
  • Double sided
  • 27 ppm
  • 50 sheet capacity
  • Windows Only
  • Double sided
  • 60 ppm
  • 80 sheet capacity
  • Windows Only
Connect to Neat >
  • Double sided
  • 60 ppm
  • 80 sheet capacity
  • Windows Only
  • Use coupon code CANONNEAT19 for a 25% discount and FREE 2-day shipping.
Connect to Neat >
  • Double sided
  • 30 ppm
  • 50 sheet capacity
  • Mac and Windows
Connect to Neat >

Using A Non-Neat Certified TWAIN Compliant Scanner?

Scanners connected to the Neat Scan Utility that are not ‘certified’ by Neat engineers will have limited scanner setting abilities.

What Features Will I Lose If I use A Non-Neat Certified Scanner?

Non-Neat Certified scanners will NOT be able to change the following scan settings in the Scan Utility:

  • Single / Double sided
  • Separate / Combined scanning
  • B/W / Color scanning
  • Crop / Edit image before sending and processing
  • Rotate image before sending and processing
  • Zoom in / out before sending and processing

While you will not be able to change the above scan settings in the Smart Organization System, you can adjust these settings by using the software the scanner came with to scan. Once the file is saved on your computer, you can import the file into the Neat Cloud. When you connect a non-Neat Certified scanner to the Smart Organization System, you will see the following messaging:

‘Neat Scan image setting shortcuts are only available with scanners certified by Neat. To adjust your image settings before adding the item to Neat, click on SCAN to launch your scanners’s software.’

Have Any Non-Neat Certified Scanners Been Tested With Neat?

Though the following scanner list have not been ‘Neat-Certified’ by a Neat developer, these scanners have been tested by other Neat users and support staff who have reported they work successfully with Neat.

  • Ambir ImageScan Pro 830ix – Windows Only
  • Brother ADS-1200 – Windows & Mac
  • Brother ADS-1250W – Windows & Mac
  • Brother ADS-1700W – Windows & Mac
  • Brother ADS-2000 – Windows & Mac
  • Brother DS-620 – Windows & Mac
  • Brother MCF-8950DW – Windows & Mac
  • Brother MFC-7360N – Windows & Mac
  • Brother MFC-9130CW – Windows & Mac
  • Canon imageCLASS MF4450 – Windows Only
  • Epson DS-510 – Windows Only
  • Epson DS-560 – Windows Only
  • Epson ES-400 – Windows Only
  • Epson ES-500W – Windows Only
  • HP Officejet Pro 8610 – Windows Only